Abstract
Abstract. Increase the efficiency of organizations depends on the efficiency of human resources and increase efficiency of human resources depends on developing knowledge and skills and creating optimal behavior in order to do successful careers. One of methods can aware from latest scientific and technical developments for staff is In-service training of staff. Therefore, aim of this research was identifying components of educational process in efficiency of in-service training of staff in institution of martyr and Veterans Affairs of grand Tehran. Current research is survey. Statistical samples included managers and experts. We used simple random sampling method and sample size in this study was included 100 managers and experts. We used a questionnaire in order to collect data and as well as we used Kolmogorov-Smiriniw, t-test and Freedman test in order to analyze inferential statistics. Results of research indicated that components of need assessment, planning, providing for training and evaluation had not optimal condition and they were not effective on effectiveness of the educational process.
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