Abstract
Revolution 4.0 requires the Universitas Terbuka Statistics study program to change the educational curriculum that aims to produce quality graduate competencies. Therefore, to collect informationand evaluate the competence of graduates, it is necessary to conduct tracer study research on each graduate. This study aims to measure user satisfaction with graduate competencies using Gap analysis, Importance-Performance Analysis (IPA), Customer Satisfaction Index (CSI), and a multi-attribute Fishbein model. Based on the value of Gap and Science, the main priority that must be improved by graduates to meet user expectations is the ability to solve problems, generate ideas, and be able to present the results of these ideas in the form of reports/journals. The value of the level of suitability between user satisfaction and the importance of the ability of graduates is very good at 92.87% and a CSI value of 78.25%, which means that overall user satisfaction with graduates is good, besides thatbased on the results of the multi-attribute Fishbein model, an Ao value of 158.20 which means that graduate users have a positive attitude towards the abilities of UT Statistics program graduates.
Highlights
Revolution 4.0 requires the Universitas Terbuka Statistics study program to change the educational curriculum that aims to produce quality graduate competencies
As for the convenience for those who wish to continue studying undergraduate Universitas Terbuka (UT), namely, there are no restrictions on the duration of study completion, there is no application of the dropout system, there are no restrictions on the graduation year of the diploma or age, and registration time is free throughout the year
UT Statistics Study Program is under the Faculty of Science and Technology, which was previously named the Faculty of Mathematics and Natural Sciences, which has a vision of becoming a quality Statistics study program with an open and longdistance higher education system
Summary
The validity test is used to find out whether each item that is an indicator of the level of user satisfaction with the interest of the graduate’s ability is valid, namely by comparing the calculated r-value and r-table, if the calculated r-value is greater than the r-table the item is said to be valid. While the reliability test is to determine whether the items that become indicators are reliable, where the Cronbach alpha value obtained must be greater than 0.6, so all items can be said to be reliable (Taber, 2018)
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