Abstract
Analysis of the performance measurement models according to the requirements of the procurement business process
Highlights
The enterprise's business success can be perceived from several different aspects, which can be economic, and technological and social
The performance of an enterprise can be viewed as a value, which is measured directly or indirectly using certain qualitative or quantitative indicators [1], which are denoted as Key Performance Indicators (KPIs)
The models for the performance measurement analysed in this paper are Balanced Scorecard [2], SCOR model [3], performance measurement matrix [4], ABC model [5] and DOE/NV model [6]
Summary
The enterprise's business success can be perceived from several different aspects, which can be economic, and technological and social. The models for the performance measurement analysed in this paper are Balanced Scorecard [2], SCOR model [3], performance measurement matrix [4], ABC model [5] and DOE/NV model [6] These models are considered because they can be applied to the procurement business process. The problem to be solved by this research is the choice of the optimal model for the performance measurement of the procurement process, based on the analysis performed, as well as defining relevant performance and key performance indicators. The main goal of this paper is a literature review in the field of business process performance measurement, primarily procurement, comparative analysis of performance measurement models and the relevance of their application to the procurement business process.
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