Analysis of the Management System of the Social Health Insurance Fund of the Republic of Kazakhstan

Abstract

The aim of the study: to assess the concept of restructuring the organizational structure of the management of the Social Health Insurance Fund of the Republic of Kazakhstan.Methods. In this research were used mixed methods of analysis, SWOT analysis, data grouping, and a systematic approach. To study the opinions of the participants in the process regarding the improvement of the organizational structure and ongoing business processes, an anonymous survey was conducted among the employees of the Social Health Insurance Fund.Results. There are certain advantages in the existing system of the Social Health Insurance Fund, such as clearly defined goals and objectives, as well as an organized system. However, there are several shortcomings in building the organizational structure of the Social Health Insurance Fund, which should be revised for more effective implementation. Moreover, temporary organizational structures should be applied to solve complex problems.Conclusions. In order to further improve the management system of the Social Health Insurance Fund, it is necessary to work out issues on further optimization of the levels of management of the organizational structure. Nevertheless, the Social Health Insurance Fund is already working to optimize the organizational structure.Key words: social health insurance, social health insurance fund, management system, organizational structure, business process.Corresponding author: Talgat Turmaganbet, Deputy Director of the Department of Strategy and Project Management, Social Health Insurance Fund, Nur-Sultan, Kazakhstan.Postal code: Z05B9K3Address: Kazakhstan, Nur-Sultan city, st. Dostyk 13/3.Phone: +7 707 107 09 83E-mail: t.turmaganbet@fms.kzJ Health Dev 2021; 3 (43): 41-47Recieved: 21-07-2021Accepted: 11-08-2021 This work is licensed under a Creative Commons Attribution 4.0 International License