Abstract

This study aims to verify whether there is a difference in housing satisfaction among residents of Korea’s largest Apartment Complex by residential occupancy type before and after COVID-19. As a result of the analysis, the satisfaction level of owner-occupiers was high. In detail, the satisfaction of owner-occupiers was high with the tangible factors such as physical characteristics, location characteristics, and management characteristics, and the satisfaction of renter residents was high with the intangible factors such as social characteristics, economic characteristics, and online information service characteristics. In other words, it can be seen that owner-occupiers place importance on the living environment and management, while renter residents place importance on the convenience of using the surrounding environment. The impact of residential environment characteristics of owner-occupiers on housing satisfaction before and after COVID-19 was significant in physical characteristics, location characteristics, and management characteristics. In the case of renter residents, physical characteristics and location characteristic were significant before COVID-19 and online information service characteristics was significant after COVID-19. In this way, since the type of residential occupancy affects satisfaction even in the same residential environment, it is judged that differentiated housing policies with appropriate selection and concentration are necessary.

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