Analysis of the Antecedents and Impact of Emotional Intelligence on the Performance of Immigration Employee in the Working Area of the Ministry of Law and Human Rights Riau Islands

Abstract

This study aims to determine the effect of Emotional Intelligence on the performance of Government Employees, especially immigration employee in all Immigration Offices in the Riau Islands Province Working Area. This type of study makes use of quantitative research methods. The sampling method used Purposive Sampling Technique using survey instrumentation distributing questionnaires totalling 257 respondents were obtained and then analysed using the SMART-PLS 3 method. The findings demonstrated that employee performance is positively and significantly impacted by emotional intelligence.