Abstract

E-learning is being considered one crucial method of education, and various models and methods are being used to test its implementation and accomplishments. Among many, the DeLone MacLean information success (IS) success model is the most widely used in the assessment of e-learning systems’ success evaluation. The aim of this research was to study the effectiveness of the platforms used in e-learning at the Mongolian University of Science and Technology. In this study, we used the D&M IS Success Model to examine whether e-learning can be a successful transmitter of knowledge. Our intention was to assess the success of e-learning by the D&M IS Success Model, define the impact of current e-learning practice on individuals, and identify the factors that affect the quality. The survey covered 685 undergraduate and graduate students of the Mongolian University of Science and Technology. Results demonstrated that high-quality systems and information upsurge the individual impact. In addition, increased and continuous usage of e-learning systems plays a mediating role between system quality and individual impact. To ensure the continuous use and effectiveness of e-learning systems, special attention should be paid to factors such as service quality, systems’ simplicity and flexibility, and customer satisfaction.

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