Abstract

The article analyzes the project activities of utility companies in Khmelnitsky in the following areas: Strategic plan for the development of utilities for 2018 – 2021 and its implementation, Investment program of utilities for 2018 – 2021 and its implementation, planned involvement of enterprises in activities / projects in 2021 – 2025 according to the Strategy of development of the city of Khmelnitsky for 2021-2025 and the Strategic plan of development of the Khmelnitsky city territorial community for 2021-2025. Problems in the implementation of project activities were identified and the reasons for non-implementation of the Strategic Development Plans of utility companies were identified. One of the most important is the need to attract and train staff, which should be consistent with the overall strategy of enterprise development. Improving the efficiency of utilities requires significant changes in business process management. In order to manage the effectiveness of business processes it is necessary to develop staff competence, staff incentives, the formation of an effective team. It is also necessary to manage communications, information and maintain customer orientation of enterprises. These problematic aspects can be solved by implementing a knowledge management system of a project-oriented enterprise. This system should contain a set of economic and mathematical models of knowledge management of operational and design activities of the enterprise. As a result of successful project implementation, the level of knowledge of project team members increases and the level of organizational knowledge of the enterprise increases, which leads to increased competitive advantages of enterprises and strengthens its position in the market of works and services. Keywords: project, project activity, utility company, knowledge management.

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