Analysis Of Factors of Compliance with Independent Participants Paying BPJS Kesehatan Contributions in Depok City, West Java

Abstract

Only 66.3% of participants in the JKN Program paid routinely and continued to reduce until the amount in arrears was 253 billion rupiahs in 2021. The independent participant group/PBPU has a significant role in this problem. The research aims to identify the factors that influence the compliance of independent group participants to pay contributions obediently in Depok City. This research was carried out in an analytical observational manner with a cross-sectional design. The research sample was collected from as many as 42 respondents who were selected using a multistage sampling technique. Data collection using a questionnaire includes Background Factors, Intention, Actual Behavior Control, and Behavior. The data analysis technique is Chi Square using the SPSS application. The Results show that background factors are not related to behavior (P-Value 0.107, 0.804, 0.636, and 0.927), actual behavior control related to Behavior (P-Value 0.037), and intention related to Behavior (P-Value 0.047). This study concludes that Actual Behavior Control has the most substantial relation to Behavior, and the background factors have no relation with the Behavior of participants who regularly pay to bpjs Kesehatan). Actual behavior control has a strong relationship with the participant's obedient Behavior in paying contributions, and intention also has a significant relationship with the participant's obedient Behavior. At the same time, background factors have no relationship with participant compliance behavior.