Abstract

A chatbot is computerized application program, which is using to interact with human (like a human conversation) known as a chatbot. Artificial intelligence or various techniques of artificial intelligence works as a backbone behind the smartness of the chatbot. With more artificial intelligence, machine-learning, and deep-learning development, some it gives the feelings like either talking to a human or chatbot. This review article offers potential knowledge on the basic concepts of chatbot. Future designers may understand chatbot with precisely and get the ability to use and build them properly for the function they want to run. However, with the approaching of new technology intelligent chatbot systems are developing using "knowledge-based models." The various types and classifications of chatbot, their design, and development. It should bring into our consideration while studying about the chatbot and it is the objective of the review paper.

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