Analysis of communicative barriers in the educational process under lockdown

Abstract

The mass introduction of distance learning into the educational process during the COVID-19 pandemic, which was previously used only in the form of individual educational technologies, determined the relevance of the chosen research topic. Radical changes in the system of educational process organization have led to the emergence of new communication barriers that negatively affect the effectiveness of the learning process. The purpose of the study is to analyze these barriers. The objectives of this study are to identify new communication barriers in the educational process, as well as to determine the factors influencing their appearance. The study was conducted using the methods of classical and comparative analysis; a survey was also conducted in the form of a questionnaire using the Google Docs platform. The authors came to the conclusion that the distance education format required from the participants of the educational process a long period of adaptation, which is currently far from being completed. The main communicative barriers associated with the transition to the distance format of work are technical, organizational, communicative- psychological and substantive. Meanwhile, the number of communication barriers and the degree of their manifestation depends, among other things, on the educational model implemented in the university.