Abstract
The purpose of this study are to analyze the effect of website quality on repurchase intention through customer satisfaction as a mediating variable. The type of this research is quantitative research with experimental research methods. The sample in this study are 200 respondents. The sampling technique used is non-probability sampling technique. Hypothesis testing using the Structure Equations Modeling. Based on the results, it shows that website quality has a significant direct effect on customer satisfaction and an indirect effect on repurchase interest through customer satisfaction as a mediating variable. The results also show that the website quality variable has no direct effect on repurchase intention.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
