Abstract
Due to liberalization like many other sectors, banking sector has also undergone a drasticchange. Use of information technology and revision of licensing policy has widened geographic scope of banking services(Patil Y.S,2003). The present article is an attempt to take overview of these changes as experienced by bank employees. The present study is based on survey of 400 employees from 16 cooperative banks out of 21 banks having their head office in Ahmednagar district. The average proportion of bank employee in sample is 15% of total bank employees. The data through structured questionnaire mostly on 5point likart's scale is collected from sampled respondents. The collected data is analyzed by using statistical tools like factor analysis and chi-square test for independence of attributes. The article presents analysis based conclusions about the awareness of IT Act 2008 and its amendments, functional facilities available in respective banks. The conclusions about security and fraud freeness, impact of computerization, professionalism in banking and customer satisfaction are also drawn.
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