Abstract
This paper provides an overview of some of the issues in knowledge management related to the sharing of knowledge in new product development. Previous research and concepts reported by international researchers and examples of the research projects carried out by the authors will be introduced. The paper first provides an overview of the history and importance of innovation and challenges in manufacturing. Then, the importance of new product development in the sustainable success of manufacturing enterprises in the globalised business operations is discussed. The formalisation and modelling of product development processes will also be introduced. The concept and different definitions of knowledge management by previous researchers are then introduced, with further discussion on knowledge sharing. At this point, the authors’ research in knowledge sharing is also introduced. Finally, the trend of using social media and Enterprise 2 technologies in knowledge management and sharing is introduced using the recent research projects of the authors as examples.
Highlights
Manufacturing was forged in the fires of the industrial revolution in the late eighteenth century [1]
Knowledge sharing as the dissemination of information and knowledge within a community is considered to play a crucial role in knowledge management ventures within the organisation
Bradfield and Gao [32] presented an exploratory case study conducted at a multinational physical goods manufacturer. This investigation uncovered main barriers to knowledge sharing such as the lack of an explicit definition of the knowledge used and generated in the product development process, and the absence of mechanisms to make this information accessible in a multilingual environment and to disseminate it to New product development (NPD) project team members
Summary
Manufacturing was forged in the fires of the industrial revolution in the late eighteenth century [1]. The high labour costs in developed countries have encouraged a migration of manufacturing production to lower wage economies. This process has been supported by lower transport costs, the reduction or removal of trade tariffs and developments in communication technologies. Commercial organisations have sought to increase profits by investing resources in both the creation of new products and discovering new methods of manufacturing and delivering existing products. Such developments may be referred to as ‘innovations’ [7]. The process of product development is considered to be a ‘critical’ factor for the manufacturing businesses that aspire to prosper in the competitive markets
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