Abstract
Family health history is considered a useful indicator for early detection or prediction of an individual’s risk for chronic diseases. There are several ways to collect these data, one of which is through online tools. Usability of these applications is vital since they have to serve a diverse user population including different age groups and levels of education. This study investigated the usability issues of a widely used computer-based family history collection tool, the Surgeon General's My Family Health Portrait. A total of 20 participants completed the experimental study. Based on a pre-defined and fictional script, the users completed 5 tasks on the application: 1) creating a user profile, 2) adding family health history, 3) re-accessing the application, 4) editing the information, and 5) sharing the information. Participants reported issues in getting back to the home page (opening screen) and with the excessive number of written instructions on the screen.
Published Version
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