An Investigation of the Difference in the Impact of Demographic Variables on Employees’ Resistance to Organizational Change in Government Organizations of Khorasan Razavi

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Abstract The aim of this study is to investigate the difference in the impact of demographic variables (age, gender and level of education) on employees’ resistance to organizational change. The statistical population of this research includes the government organizations of Khorasan Razavi Province. Field method and a researcher-made questionnaire were used to collect data. The reliability of the mentioned questionnaire was calculated and confirmed by means of Cronbach's Alpha (0.739) and the validity was confirmed through factor analysis and KMO index. The findings indicate that the mean of variables in two groups of men and women was equal (s>0.05), thus the variable of gender does not have a significant impact on employees’ resistance to change and its dimensions (cognitive, behavioral and affective). According to the results of correlation coefficient tests and variance and Duncan analysis, the age of employees has no impact on resistance to change and its dimensions i.e. cognitive, behavioral and affective (s>0.05). The results of variance analysis test on level of education impact on resistance to change indicate that the behavioral and affective dimensions of resistance to change have no relationship with the level of education. However, the level of education has a relationship with the cognitive dimension of resistance to change at a significance level of 0.041 (lower than 0.05). According to the results of Duncan test, those employees who had BA and MA degrees, showed less cognitive resistance than other level of educations.