An intelligent agent-based architecture for strategic information system applications

Abstract

Strategic information systems (SIS) focus on the use of information system (IS) and information technology (IT) in the strategic management process in business organizations. The emphasis is on the strategic view of IS and IT and their impact on organizational strategy. Increased competition and advances in information technologies push for considerable structural changes in SIS. Agents, as autonomous entities which either work on their own or cooperate with others, and agent architectures have enormous potentials to be applied in such critical systems. In this article, first we investigate the very fundamental concepts of strategic information systems and intelligent agent technology. Then, the discussion continues on the specification of the characteristics and implementation issues of a typical SIS. Afterwards, we make use of these concepts and integrate them into a state-of-the-art, intelligent architecture for strategic information systems, called intelligent agent-based SIS. This is a comprehensive framework for a SIS in IT era which may be put into practice by a team of professionals in the near future. The graphical representation of this model is intended to help the reader understand the concept much better. After explaining the suggested model in full details, we introduce some support agents and specify their corresponding roles in an intelligent agent-based SIS architecture. Discussions and concluding remarks regarding the proposed system are provided at the end of the paper.