Abstract
The main aim of the proposed research is to identify factors that create an environment conducive to successful Business Process Management (BPM) adoption. Factors predicting successful BPM adoption have been identified within the TOE (Technology-Organization-Environment) framework using a literature review and methodology for constructing conceptual frameworks. The following factors are proposed: top management support for previous projects of organizational change, complexity of BPM system and notation, satisfaction with existing systems, business-IT alignment level, perceived strategic benefits of using BPM, extent of coordination, organizational readiness, performance measurement, culture conducive to organizational change, and, perceived environmental pressure. Study results have the potential to fill the research gap by contributing to the development of a theoretical model of BPM adoption that has not been proposed in studies thus far. In practical aspects, the proposed study can influence the understanding of the factors predicting successful BPM adoption.
Highlights
THE main aim of the proposed research is to identify factors that create an environment receptive for Business Process Management (BPM) adoption and allow the prediction of successful adoption and use of this management concept.BPM has been developing for over 25 years in Information Systems (IS) research [17], [14] and in management practice [44]
One common definition of BPM is proposed in [39, p. 87]: “Business Process Management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement, and optimization of business activity flows in applicable combination to support enterprise goals, spanning organizational and system boundaries, and involving employees, customers, and partners within and beyond the enterprise boundaries”
The term “adoption” in the context of BPM is seldom used in literature, it seems to be analogous to the area of Enterprise Resource Planning (ERP)
Summary
THE main aim of the proposed research is to identify factors that create an environment receptive for Business Process Management (BPM) adoption and allow the prediction of successful adoption and use of this management concept.BPM has been developing for over 25 years in Information Systems (IS) research [17], [14] and in management practice [44]. 87]: “Business Process Management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement, and optimization of business activity flows in applicable combination to support enterprise goals, spanning organizational and system boundaries, and involving employees, customers, and partners within and beyond the enterprise boundaries”. This definition was created as a result of a broad discussion of the researchers of the phenomenon and practitioners of BPM implementation, and because it covers both, the BPM technological context (BPM as a technology) and the business context (BPM as a management discipline), it is considered the most comprehensive [39, pp. The term “adoption” in the context of BPM is seldom used in literature, it seems to be analogous to the area of Enterprise Resource Planning (ERP)
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