An Empirical Study on the Educational Application of ChatGPT

Abstract

At present, the digital transformation of education has become a national strategy, and ChatGPT is of great significance to the in-depth promotion of the digital transformation of education.Chatgpt has become a hot spot at home and abroad. The application of ChatGPT in daily education and study need to be deepened, but there is still a lack of attention to the current situation and effect of ChatGPT at home and abroad. Based on expectation confirmation theory, information system success theory and TAM model, this study constructs a model of the influencing factors of ChatGPT learners' use satisfaction. The results of structural equation analysis show that perceived usefulness, expectation confirmation and information quality have significant positive direct effects on learners' satisfaction; perceived ease of use, system quality and social influence have significant positive direct effects on learners' perceived usefulness; system quality and information quality have significant positive direct effects on learners' expectation confirmation; perceived usefulness has significant positive direct effects on behavior intention; system quality has significant positive direct effects on perceived ease of use. The results of qualitative comparative analysis of fuzzy sets show that there are six schemes to promote learners' satisfaction. The overall coverage of the six configurations is 0.974215, and the consistency is 0.71898. On the basis of the above research, some countermeasures and suggestions are put forward finally.