Abstract

Article history: Received April 20, 2012 Accepted 21 July 2012 Available online July 22 2012 Tourism industry is one of the most important low carbon industries and it can provide good opportunities for developing countries to take advantage of their natural attractions such as historical monuments, culture, etc. to create value added. However, there are always some barriers in front of developing this industry and a good strategy could help it develop faster. There are different methods for strategic planning and SWOT matrix is one of the most popular one. In this paper, we present an empirical survey to find the most important and strategic items for developing tourism industry in Iran. The proposed study designed a questionnaire and distributed it among 384 tourists who were visiting Iran in a three months period of year 2011. The information gathered were analyzed using factor analysis and structural equation modeling. There are seven important factors involved in developing tourism industry. The first factor, price and having sufficient infrastructures, is the most important factor according to our survey representing 14.623 percents of the changes. The second factor is associated with political and international affairs, which represents 13.926 percents of the changes. The third factor is associated with culture and civilization attractiveness representing 9.342 percent of changes on tourism. The fourth factor is natural attractiveness representing 6.691 percent of the changes. The fifth factor is related to economical factor representing 5.632, the sixth factor, human resources, represents 5.353 percent of the changes and finally the last factor is related to diversity of creatures, which represents 4.749. These factors include 60.3 percent of the success of tourism. © 2012 Growing Science Ltd. All rights reserved.

Highlights

  • Strategic planning using strength, weakness, opportunities and threats (SWOT) has been one of the most popular methods among many practitioners (Burkart & Medlik, 1989; Show & Williams, 1994; Valentin, 2001; Dyson, 2004; Ahmed et al, 2006; Wehring, 2006)

  • The third factor is associated with culture and civilization attractiveness representing 9.342 percent of changes on tourism

  • The fifth factor is related to economical factor representing 5.632, the sixth factor, human resources, represents 5.353 percent of the changes and the last factor is related to diversity of creatures, which represents 4.749

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Summary

Introduction

Weakness, opportunities and threats (SWOT) has been one of the most popular methods among many practitioners (Burkart & Medlik, 1989; Show & Williams, 1994; Valentin, 2001; Dyson, 2004; Ahmed et al, 2006; Wehring, 2006). Tourism industry in Iran has recently been considered as one of the most important strategic planning for the government of Iran and people are encouraged to invest in this sector by providing low interest loans in an attempt to create attractive industry. Customer satisfaction plays an important role on attracting tourists (Chadwick, 1994; Chadee & Mattson, 1996; Chaudhary, 2000; Kozak & Rimmington, 2000; Lockwood & Medlik, 2001; Kozak, 2001; Burns et al, 2003). Millan and Esteban (2004) investigated development of a multiple-item scale for measuring customer satisfaction in travel agencies services. The proposed study of this paper attempts to find important factors influencing tourism industry in Iran.

The proposed study
The results
Diversity of museums
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