An effective security assessment approach for Internet banking services via deep analysis of multimedia data

Abstract

With the emergence of cyber technology, the biggest evolution has been observed in the use of Internet for financial purposes, in particular for the Internet banking sector. However, with the increase in the number of Internet banking users, many security issues have been discovered. In the recent past, there have been many successful cyber-attacks on the Internet banking services (IBS) throughout the world. There exists a huge amount of various data about the security of the banking systems, however, proper analysis of such data using various learning techniques is needed for security assessment. In this research work, we aim to assess the security of IBS by developing a framework based on deep analysis of big data (available in various formats) and the existing security requirements of the country. We propose a framework consisting of 93 data categories to assess the security of the IBS. We evaluate our proposed approach on a case study consisting of the banks providing IBS in Pakistan. A total of 21 Pakistani banks providing Internet banking services are analyzed thoroughly using our proposed framework. The result uncovered many deficiencies in the Internet banking services of the analyzed banks. All these deficiencies are conveyed to the respective banks for verification and helping them to take corrective measures. In addition, a comprehensive set of security recommendations is developed for the banks, their customers and the regularity authority for improving Internet banking security.