An automated information system to ensure quality in higher education institutions

Abstract

Despite the great efforts to assure quality in higher education institutions, the ambiguity of its related concepts and requirements constitute a big challenge when trying to implement it as an automated information system. The present work introduces a framework for an automated information system that manages the quality assurance in higher educations institutions. The aim of designing such a system is to provide an automation tool that avoids unnecessary and redundant tasks associated to quality in higher education institutions. In addition, the proposed system helps all higher education stockholders to handle and monitor their tasks. Moreover, it aims to help the quality assurance center in a higher education institution to apply its qualitys standards, and to make sure that they are being maintained and enhanced. This information system contains a core module and 17 sub-modules, which are described in this paper.