Abstract
AbstractERP (Enterprise Resource Planning) systems are integrated software packages offering a standard solution, which must be adapted and customized to the needs of a company. A consistent alignment between the company and the ERP system influences the success of an ERP project. Decision-makers have thus to be guided in order to conduct and manage this alignment. In this paper, we define and analyse what we call the ‘misalignment risk’ in order to have a better vision of this alignment problem. Our analysis allows (1) highlighting the links that exist between this risk and the other ones; (2) setting the related risk factors in the ERP project lifecycle, and (3) underlining the links between risk categories particularly the “project” misalignment risk and risk factors.
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