Abstract
The aviation industry is one of the most globally affected industries by the COVID-19 pandemic. It employs millions of people and supports tens of millions of others, as well as being the nerve center of international business and tourism. The losses of aviation industry will extend to its branches industries. The determination of policies that are not in favor of the industry related to the Avtur VAT, disharmony between ministries has caused the impact of this covid-19 adding heavy burden in industry sector. High operational costs, aircraft leasing, maintenance and others will be higher if the exchange rate also increases. This study aims to determine the analysis of the performance of national aviation industry due to the Covid19 pandemic. The results of this study are expected to be used as input in formulating policies in order to increase economic value in the aviation industry. Method of research which was done, namely comparing literature reviews from journals that discussed airlines with the use of Servqual theory and applied the Importance Performance Analysis method, and the authors made the descriptive analysis. The results of the study showed that covid 19 had a significant impact on the aviation industry, and the results of the performance analysis suggested that in order to survive in Covid-19 condition, the government needed to involve to provide a stimulus to the aviation industry.
Highlights
The history of airline industry or the aviation industry in Indonesia, starting in early 1949, it was a milestone for commercial aviation
This study aims to determine the analysis of the performance of national aviation industry due to the Covid19 pandemic
The results of the study showed that covid 19 had a significant impact on the aviation industry, and the results of the performance analysis suggested that in order to survive in Covid-19 condition, the government needed to involve to provide a stimulus to the aviation industry
Summary
The history of airline industry or the aviation industry in Indonesia, starting in early 1949, it was a milestone for commercial aviation. This government-owned airline was originally named Indonesian Airways, flying from Jogjakarta to Jakarta with a plane called "Seulawah" which. Available Online: https://dinastipub.org/DIJDBM means mountain of gold. This airline is recorded in the history of the struggle of the Indonesian people, because it had important role in fighting against Dutch aggression (Garuda Indonesia, 2009). The development of national aviation industry has experienced up and down in line with national and global economic growth. From the data of OAG Aviation Worldwide which released by Databoks, positive growth at the end of 2019, the global aviation industry experienced a slowdown as it entered 2020 and began to reach negative growth after 27 January 2020, and continued to fall freely until 23 March 2020, with negative growth reaching -30 (Databoks, 2020)
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
