Abstract

In the paper an operative algorithm is described that guides decision makers in selecting the best supply chain integration strategy to follow when problems occur. The aim of the algorithm, inspired by the Theory of Inventive Problem Solving, and specifically by the body of knowledge of its recent evolution (OTSM-TRIZ) is to address managerial problems following a structured reasoning approach: a five steps procedure has been formulated to systematically structure the problem context, generate solutions and assess the potential effects of each solution. A case study has been developed, to test the algorithm effectiveness and usability, in collaboration with the Chilean company ARAUCO S.A., one of the major forestry companies in the world. The results demonstrate the efficacy of the algorithm to support decision makers in correctly implementing the identified problem solutions within the company development process and organizational structure.

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