AI-based Integrated Approach for the Development of Intelligent Document Management System (IDMS)

Abstract

In the digital age, organizations confront the challenge of managing diverse documents efficiently while ensuring security, accuracy, and accessibility. Conventional document management approaches often must catch up, leading to inefficiencies and increased costs. This paper introduces the Intelligent Document Management System (IDMS), which employs advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), and Optical Character Recognition (OCR) to enhance document workflows. This research extends the capabilities of IDMS to encompass the extraction and processing of data from three important document types: medical bills, Aadhar cards, and PAN cards. The research and development efforts done in this paper have concentrated on seamlessly integrating of these models into the IDMS framework, offering a comprehensive solution for extracting and processing data from various document types. In this paper, two approaches, namely Easy OCR and a hybrid approach of combining NLP (Regular Expression) and CV (OCR) have been applied and compared. The results revealed that the proposed hybrid approach (NLPCV) is better, with higher accuracy of 97%,71 %, and 78% for hospital invoices, Aadhar cards, and PAN cards, respectively.