Abstract
What leadership style is best suited for handling supply chain disruptions? Literature on the topic is mixed and inconclusive. We consider patterns in leadership styles that enhance effective response and recovery efforts as they unfold. We examine data collected using a scenario-based experiment from 101 executives. Findings suggest that effective leadership is one that adjusts its style to fit the disruption’s demands and the organization’s reactions. The most effective leaders act decisively and commanding at the onset, yet apply a participative style in developing the path forward. Towards the latter part, they take on a task-oriented role to better delegate the response and recovery tasks. These findings propose that organizations should consider leaders who can flexibly and carefully adapt and contemplate trade-offs in their styles and decision patterns.
Published Version
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