Abstract
The authors investigated the affective response of 83 subjects to two versions of a hypertext-based bibliographic retrieval system. Randomly assigned to one of two systems, one with inter-record linkages to authors and descriptors and one which also linked title and abstract keywords, subjects were asked about their affective response to their search experience. The data were analyzed using factor analysis; two factors (maneuverability and perceptions) were identified for the basic system and three factors (maneuverability, usability, and novelty) were identified for the enhanced system. The complex relationship between system and user was sometimes contradictory, with subjects finding the systems to be usable or unusable in different ways.
Published Version
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