Advocacy and Service Delivery in the Voluntary Sector: Exploring the History of Voluntary Sector Activities for New Minority and Migrant Groups in East London, 1970s–1990s

Abstract

In the 1970s, the voluntary sector acted as a key space for advocacy and support for communities that were marginalised from statutory provision. This paper explores how East London voluntary sector organisations addressed the needs of new migrant communities in this period. Drawing on data from six case study organisations, this historical study explores the dual role these organisations played in advocating for these communities and providing needed services. The findings show that in the 1970s through the 1990s advocacy and service delivery functions were closely linked rather than service delivery crowding out advocacy as has been the trend in recent decades. The findings also emphasise the importance of the creation of trusted relationships between the organisations and the communities they served.