Abstract
The aim of this chapter is to explore the contribution that the voluntary sector makes within society, but more importantly, how the voluntary sector plays a crucial role in the higher education sector today. The chapter is comprised of three parts. The first part will provide a theoretical discussion on the voluntary and community sector organisations in the United Kingdom. The second part will set out the case study context. The final part will critically explore the case study of Pukar, a voluntary sector organisation. In this chapter, the authors argue that the voluntary sector plays a crucial role in society and that in a voluntary organisation there are a number of multiple users that utilise this service.
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