Adopting new approaches for public procurement efficiency: critical success factors (CSFs) for the implementation of e-procurement in Uganda's public sector

Abstract

In the public sector, the issue of efficiency and effectiveness (value for money) is now a key governance agenda. Electronic procurement has become prominent in the language and strategy of the public sector effectiveness in both developed and developing countries. E-procurement is currently one of the key topics in the e-government arena; many organisations need advice and guidance about proceeding with this new approach. In this paper, we examine the critical success factors (CSFs) for implementation of e-procurement technologies in Uganda’s public sector context. The findings of this study confirm that in Uganda’s context, the major CSFs for e-procurement include: 1careful involvement of suppliers 2systematic risk management approaches 3systematic redesign of organisational processes 4use of experienced consultants 5careful selection of software providers. We suggest policy and managerial implications in the adoption of e-procurement.