Abstract
Selected findings from a study of social service employees are reported. Respondents were asked to rank order six priorities commonly found in human services agencies in terms of their degree of emphasis during the previous 12-month period in which the respondents were employed. In the agencies studied, increasing accountability to funding sources represented the most dominant perception, followed sequentially by improving present programs and services, increasing the number of clients served, developing new programs, minimizing costs per case, and increasing staff morale. Statistical analysis yielded both positive and negative associations between items; further, findings suggest that the selection of one priority over another creates contingencies and limitations upon what additional activities might successfully be undertaken. Finally, it is evident that human services employees in this study responded differently to the perceived selection of one priority over another, with corresponding variations in satisfaction.
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