Abstract

In the article the original method Quality Function Deployment in relation to the preparation of University specialists with higher education. The method is based on the process of a phased conversion of customer requirements in specific organizational, substantive and functional transformation of the technological process of the University. The ultimate goal of these reforms - training knowledge and skills which meet the requirements and expectations of the customers of universities - enterprises of the mining industry.

Highlights

  • The business environment of modern life is characterized by a high level of dynamism, it is radically changing and demonstrates the ever-increasing pace of changes and innovations [1, 2]

  • The competitiveness of coal enterprises is largely determined by the quality of human capital

  • As shown by the results of the study [3], modern universities in solving problems of providing the economy with qualified personnel, with adequate changes of the level of training of young specialists faced a number of problems

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Summary

Introduction

The business environment of modern life is characterized by a high level of dynamism, it is radically changing and demonstrates the ever-increasing pace of changes and innovations [1, 2]. Used equipment and technologies become outdated extremely fast knowledge depreciates with high speed, competition forces businesses to constantly look for new solutions to reduce production costs and improve product quality, legislation and environmental requirements have become increasingly stringent. In these conditions, the competitiveness of coal enterprises is largely determined by the quality of human capital. The employer does not receive on a regular basis the "product" which would be fully consistent with his ideas about the high level of training in all aspects of the quality required for the implementation of the strategic goals of the organization [3].

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