Action learning as a catalyst for change: the wicked problem of employment with a chronic health condition

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ABSTRACT This account of practice focuses on using action learning (AL) from both the facilitator and student experience during the dissertation stage of a postgraduate degree to resolve wicked workplace problems. The action learning process was used to explore and create a catalyst for change through research that explored the wicked problem of Inflammatory Bowel Disease (IBD) in employment. The action learning set (ALS) comprises seven postgraduate students and a facilitator who never met the students in person and instead virtually adapted meetings by using Zoom, owing to the coronavirus pandemic. A WhatsApp group including all students and the facilitator was significant in providing an engaging space for help, support, and motivation.