Abstract

Perceived value has a positive impact on users’ social attachment in social media usage contexts and is a topic at the forefront of current research in consumer behavior. Although studies have begun to investigate the factors influencing social attachment, there is a lack of research on how perceived value affects social attachment. Therefore, this study uses privacy concern theory, to build a theoretical model with moderated and mediation roles, using Chinese Tik Tok users as data and survey sample, and applying Mplus7.0 to analyze the mediation mechanism and boundary conditions of the relationship between perceived value and social attachment through the structural equation model. In Study 1, data were collected from 600 Tik Tok users to verify the mediating role of the sense of belonging in perceived value and social attachment relationship. The users participating in the questionnaire survey were mainly from mainland China. In Study 2, two waves of data were collected from 500 Tik Tok users to verify the mediating role of the sense of belonging, and support part of the moderating role of privacy concern. However, except that the relationship between information value and social attachment is inhibited by privacy concern, the relationship between entertainment and social value and social attachment is not regulated by privacy concern. This research examines the practical effects of perceived value in the context of social media use, reveals the internal mechanism of the impact of perceived value on social attachment, and provides a reference for the innovative management and commercial practice of social media.

Highlights

  • The new wave of information technology revolution has given rise to the flourishing of social media, making social media a sustainable activity in which everyone can participate (Skoric et al, 2016; Hogan and Strasburger, 2018)

  • The research on perceived value is currently mainly concentrated in the field of marketing, while social attachment belongs to the field of psychology

  • This research breaks the gap of previous related research perspectives, and for the first time clearly focuses on perceived value and social attachment, verifies the impact of perceived value on social attachment, and explores the underlying influence mechanism to inspire further research

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Summary

Introduction

The new wave of information technology revolution has given rise to the flourishing of social media, making social media a sustainable activity in which everyone can participate (Skoric et al, 2016; Hogan and Strasburger, 2018). The rapid increase in market demand and the stimulation of the technological revolution dividend have resulted in more intense competition for social media (Irwin et al, 2021), leading to the emergence of similar social media APPs in the market, which have sprung up in the lives of the public. This means that competition is driving social media platforms to consider how to meet the needs of their users and to increase their value as the starting point of their business in order to obtain sustainable development. The present study focuses on the following aspects of the relationship between perceived value and social attachment

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