Access- the Millenium fix? The role and performance document supply services in a Higher Education library.

Abstract

As one of the ongoing University of Liverpool Library
 developments along the'hybrid continuum' investigations
 into the effectiveness, efficiency and economic
 implications of document delivery services were.
 undertaken. Evaluation and analyses looked at both
 qualitative and quantitative aspects of the services: both
 established and new services were reviewed. The
 evidence from the analyses to date indicates that the
 'access versus holdings' debate will continue well into the
 millennium.