Access Services: The Convergence of Reference and Technical Services

Abstract

Contents Introduction: The Reference/Technical Services Interaction, Revisited * I. Public Services Perspective * Dual Function Librarianship: What Makes it Work? * RLIN Research Access Project: An Education in User Expectations * How Did We Get Here: Thoughts on the Convergence of Reference and Technical Services * Access vs. Ownership: Changing Roles for Librarians * II. Technical Services Perspective * The Blurring of Divisional Lines Between Technical and Public Services: An Emphasis on Access * On Becoming Team Players * Cataloging for Access * Automation, Barriers and Communication: How an Integrated Library System Changes Public Services-Technical Services Relationships * III. The New Access Services * The Climate of Change: Library Organizational Structures, 1985-1990 * From Binomial to Trinomial: The Entrance of Collection Development into the Public/Technical Services Equation * IV. National Library Wide Concerns * Education for the Dual Role Responsibilities of an Access Services Librarian * A United Professional Cadre * From Document Delivery to Information Access: Convergence at the National Level * Special Report: Ranking the Reference Books: Methodologies for Identifying Key Reference Sources * Refer Madness: A Sesquilogue * Reference Notes Included