Abstract

In the current competitive global market, organizations are implementing information and communication technology (ICT) that could add value to their products, processes, and satisfaction of their users. The adoption, implementation and use of homegrown enterprise resource planning (ERP) systems is one of these mechanisms being globally used for recording, processing, storing, and exchanging organizational information anytime anywhere. Although organizations have been utilizing ERP systems, the acceptance of homegrown ERP systems is given less attention as compared to commercial off-the shelf (COTS) software. Hence, this research studied factors that determine acceptance of homegrown ERP through the extension of unified theory of acceptance and use of technology (UTAUT) model. The finding revealed that performance expectancy, effort expectancy, social influence, competitive advantage, cost effectiveness, and facilitations functions are determinants of homegrown ERP system acceptance in Ethiopia. Moreover, experience and voluntariness are found to be significant moderators of the study.

Highlights

  • Organizations have been performing every operation manually, the expanding nature of organizational activities and globalization is enabling them to adopt, implement, and use information and communication technology (ICT)

  • Organizations have been using both commercial off-the-shelf and bespoke/custom or tailored/homegrown software to support their organizational operations and perform in an efficient manner. Even though these two groups of software have their own advantages and disadvantages, most researches show that the advantage of bespoke software is much more preferable for enterprise resource planning (ERP) purposes than commercial off-the-shelf software

  • The result of this study shows that all of the constructs had α > 0.7 which is acceptable and strong (See Table 1)

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Summary

Introduction

Organizations have been performing every operation manually, the expanding nature of organizational activities and globalization is enabling them to adopt, implement, and use information and communication technology (ICT). Organizations have been using both commercial off-the-shelf and bespoke/custom or tailored/homegrown software to support their organizational operations and perform in an efficient manner. Even though these two groups of software have their own advantages and disadvantages, most researches show that the advantage of bespoke software is much more preferable for enterprise resource planning (ERP) purposes than commercial off-the-shelf software. Since 1990s, firms throughout the world have been adopting and using enterprise resource planning (ERP) systems to have a standardized and organized information system (Rajagopal 2002) that could enable them to manage their, financial transactions or accounting, manufacturing, supply chain, human resource, and inventory systems in an integrated manner.

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