Abstract
This paper explores the factors influencing the acceptance of halal virtual inspection. Halal inspection is one of the main critical processes in Halal Certification system. However, due to the problems that occur in Halal Certification system, halal virtual inspection is proposed to overcome the problems. The technology acceptance model (TAM) was adapted as a baseline theory. Survey questionnaires were distributed to 86 respondents who are identified as halal industry players such as producers and consumers of food and beverages sector. The findings of this study reveal that perceived usefulness, perceived ease of use, perceived enjoyment, amount of information, perceived security and trust are the main factors influencing halal virtual inspection acceptance. These factors could be used as a guideline to the halal service providers in order to achieve effective implementation, efficient and trusted halal virtual inspection.
Highlights
Halal certification (HC) system is a process of evaluating and confirming that all activities involved in the halal products or services comply with halal requirements, Islamic guidelines and law [1,2]
4.2Descriptive Statistics Table 5 shows the demographic background of the respondents
The research model was constructed based on technology acceptance model (TAM) and tested with surveys among 86 respondents who are in the halal industry
Summary
Halal certification (HC) system is a process of evaluating and confirming that all activities involved in the halal products or services comply with halal requirements, Islamic guidelines and law (shariah) [1,2]. A study by [5] emphasized that HC system can be costly, complex and time consuming to be completed. This statement is supported by [3] which stated that operational inefficiency and governance are the issues in HC system. HC system requires better way of implementation to overcome the problems
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