Abstract
This study examines the direct and indirect effects of abusive supervision on resentment, psychological contract violation, and envy and investigates the importance and performance of the three antecedent variables on resentment. The research is quantitative, explanatory, and cross-sectional. The sample was non-probabilistic and comprised employees of the Mexican export manufacturing industry. A PLS structural equation model and an importance-performance map were used. It was identified that abusive supervision generates envy and psychological contract violation and indirectly leads to resentment through these variables. The importance-performance map showed that envy is the variable that most leads to resentment, and given its effect on performance, opportunities for improvement were identified.
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