Abusive supervision and social network service addiction

Abstract

I examined the organizational behaviors related to social network service addiction in workplaces. Using a survey method, I collected data from 305 employees in South Korean companies and employed multiple regression analyses on the data. Results showed, first, that abusive supervision was positively associated with social network service addiction. Second, social network service addiction decreased organizational commitment and increased turnover intention. Third, social network service addiction mediated the relationship between abusive supervision and employees' job attitudes, such as organizational commitment and turnover intention. Finally, employees' perceived organizational support decreased the effect of abusive supervision on social network service addiction. The implications of these findings include the fact that corporate executives need to recognize the appearance of abusive supervision by monitoring the phenomenon of employees' social network service addiction.