Abstract
Training is a company strategy to improve employee performance competencies. However, in the current Covid 19 pandemic, companies cannot conduct training directly because of the government's rules to cdo work and study activities from home. During the Covid 19 pandemic, companies tried to develop employee performance skills, virtual training is one of the methods used to improve employee performance during the COVID-19 pandemic. Bank Mandiri use virtual training solutions to provide training for employees to maintain employee performance so that the company's goals could be achieved even in difficult circumstances such as the current Covid 19 pandemic. The study aims to determine whether virtual training has an effect on improving the performance of Bank Mandiri employees by using qualitative research to describe facts about an incident at Bank Mandiri and a situation that occurred during the COVID-19 pandemic. Data was collected using a survey method by distributing questionnaires to employee respondents. The results showed that the Virtual Training conducted by Bank Mandiri had a very good effect on improving the performance of Bank Mandiri employees.
Highlights
In a company, employee competency improvement is something that is continuously conduct to develop employees' abilities
Competency improvement through virtual training is used as a solution for employees to develop their potential skills
Overall, the results obtained are that virtual training as a solution during the Covid 19 pandemic has doing well
Summary
Employee competency improvement is something that is continuously conduct to develop employees' abilities. It is very difficult for employees to conduct training because of health protocols that require all activities to do from home and must maintain a distance. This limitation has triggered the emergence of virtual training or online training, even though doing work from home increasing work competence can still be done. Competency improvement through virtual training is used as a solution for employees to develop their potential skills. The company has goals and objectives for the company to be able to obtain the maximum profit they want to achieve even though there are big challenges that must be faced, but with the challenges of the current pandemic the company is trying to continue to develop its human resources to achieve the company's targets
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