Abstract
ABSTRACT The environment management (EM) in hotels is increasingly expected by both consumers and regulatory bodies. The complexities of hotel EM practices require hotels to develop EM capabilities. However, the existing sustainability measurement tools focus on the measures of outcomes and benchmarking. The hotels need a practical guideline and tools to develop EM practices, and to monitor and identify weaknesses and problems. This study aims to provide actionable guidelines for EM capability development. A multi-case study is designed to achieve this goal. This research offers detailed insights into specific actions and strategies that hotels can employ to enhance their sustainability efforts.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
