A systematic review and bibliometric analysis of mobile payment services in fintech and business

Abstract

Research on mobile payment services (fintech) and business is a very relevant issue when technological developments in the financial sector are increasingly advanced, especially in the era of technology 4.0. Mobile payment service is one of the financial technologies that are developing in the world of technology. The purpose of this study is a bibliographic review of scientific publications devoted to the relationship between mobile payment service (fintech) and business and an exploration of research on mobile payment service (fintech) and business that has been done by previous researchers. The research was conducted based on documents indexed by the Scopus database. The research used the RSRstudio application, Biblioshiny program, and VOSviewer to analyze the literature review. The method uses qualitative development to analyze the results of mobile payment services (fintech) and businesses. The results obtained from this study are in the period 1998-2023 there is an increase and decrease in research on mobile payment services (fintech) and business. With the results of VOSviewer, there are 5 clusters and with the results of the RSRstudio application, the Biblioshiny program has countries and publication references that can be cited to reflect the proportion of research topics in each country and the novelty of an article. Keyword business is one of the least researched items because it is in the blue zone with only 8 related items.