A survey research evaluation of citizen participation strategies

Abstract

The New England River Basins Commission has utilized communication strategies designed to stimulate public involvement in the planning process of three ‘level B’ studies. The effectiveness of these strategies, including agency‐produced printed information, use of the mass media, personal staff contact, and public meetings has been evaluated by means of questionnaires administered to members of the public who attended the final public meetings conducted in each study. The implications of the research findings for more effective functioning of citizen participation programs are discussed.