A survey of collaborative information seeking practices of academic researchers

Abstract

Information seeking and management practices are an integral aspect of people's daily work. However, we still have little understanding of collaboration in the information seeking process. Through a survey of collaborative information seeking practices of academic researchers, we found that researchers reported that (1) the lack of expertise is the primary reason that they collaborate when seeking information; (2) traditional methods, including face-to-face, phone, and email are the preferred communication mediums for collaboration; and (3) collaborative information seeking activities are usually successful and more useful than individually seeking information. These results begin to highlight the important role that collaborative information seeking plays in daily work.