A study on workplace flexibility, job engagement and psychological wellbeing of employees in hospitality organizations

Abstract

Psychological wellbeing of employees has gained lot of attention among researchers, employers and academicians. The organisations that have implemented human resource practices aiming at psychological wellbeing have been found to more effective and successful. Workplace flexibility has led to reduce stress, higher job engagement, more employee commitment and higher psychological wellbeing. The present study has examined workplace flexibility practices, job engagement and psychological wellbeing of employees of the Oberoi Cecil and J W Marriott hotels. The sample size of the respondents in the study was 90 employees. The results indicated that both organizations have provisions of flexible HR practices such as benefit of special leave, paid maternity leave, etc. It was also noted that J W Marriott have the provision of job sharing while The Oberoi Cecil provides facility of flexible work timings. It was observed that the flexibility options are available to certain category of employees. The findings of the study reported that the employees are actively engaged and the psychological wellbeing of employees is found to be moderate.