A Study on the Relationship Between Perceived Organizational Support and Organizational Commitment Among Managerial Staff in Private Banks in Cochin

Abstract

Abstract: The existence of organizations without human resource is, undoubtedly, next to impossible. The very character and integrity of organizations, its drive towards achieving its goals in an efficient and effective manner as well as its continued existence, depends entirely on the people that encompass it. Retaining talented human resource is the key to continued and sustainable development. This clearly points out the importance of commitment from the part of the employees as well as the employer. The concept of Perceived Organizational Support (POS), thus, plays a very vital role. According to social exchange theory, “the exchange relationship between two parties often goes beyond pure economic exchange and entails social exchange”. Likewise, Eisenberger et.al. (2001) argues that, “employer and employee exchange not only impersonal resources such as money, services, and information, but also socio - emotional resources like approval, respect, and support”. The theory of POS refers to ‘employees’ perceptions about the degree to which the organization cares about their well-being and values their contribution, to describe the social exchange relationship between the organization and its employees’ (Eisenberger et.al., 1986).