知覺組織支持、駐外人員海外適應與工作滿意度對組織承諾影響之研究-以Y航運公司為例

Abstract

In response to globalization, rapid development of trading activities, and demand for transportation from international corporations, the service range of container shipping industry has shifted from regional scale to international one. With expansion of trading and shipping bases, to strengthen the cooperative relationships among overseas branches, headquarters have to dispatch employees overseas serving as representatives to deal with managerial affairs in the branches. Therefore, how to motivate and manage expatriates, assist their adaptation to local contexts, and further accomplish the tasks assigned by the organization have become major challenges to international human resource management. This study examines the relationships among expatriates’ perceived organizational support, overseas adjustment, job satisfaction, and organizational commitment based on social exchange theory. The research results indicate that 1) expatriates’ perceived organizational support has a significant effect on overseas adjustment, job satisfaction, and organizational commitment; 2) expatriates’ perceived organizational support affects expatriates’ job satisfaction through overseas adjustment; 3) expatriates’ perceived organizational support affects expatriates’ organizational commitment through job satisfaction. Implications on international human resource management have been specifically discussed.