Abstract
The servitization transformation of manufacturing enterprises serves as an important impetus for the current high-quality development of the manufacturing industry. Relying on the institutional-based view, this paper investigates the effect of institutional support on the servitization transformation performance of manufacturing enterprises and the mediating function of business model innovation and technological innovation in the course of this procedure. The study demonstrates that both formal and informal institutional support have significant positive influences on servitization transformation performance, and the active effect of informal institutional support is stronger; institutional support has significant positive effects on business model innovation and technological innovation; and business model innovation and technological innovation mediates among institutional support and servitization transformation performance. This study analyzes the mechanism of the influence of institutional support on the servitization transformation performance of manufacturing enterprises, which thus enriches literature related to servitization transformation in manufacturing enterprises and provides some insight to help managers in manufacturing enterprises perform servitization transformation activities through business model innovation and technological innovation with institutional support.
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